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AHA Training Site

Important Information – PALS Renew

Thank you for choosing CPR Memphis for your PALS Renew Certification. (*NOTE: if you chose to add the BLS Renew as well, you will receive both certifications the same day.)

Receipt: You will be receiving your paid receipt via email. *If you don’t receive it, check your SPAM/JUNK folder – sometimes by mistake it gets sent there.



*Please arrive 15 minutes prior to scheduled class time for Class Sign In.

Book Requirement:
The American Heart Association requires that every student has the 2020 or later edition of the Pediatric Advanced Life Support book at the time of class. (*NOTE: If you added BLS Renew, you will also need the 2020 or later edition of the AHA Basic Life Support book).

If you didn’t order a book with us, make sure you bring one to class. If you arrive to class without the required book, you can purchase one before class begins in order to participate in the class. Your instructor can assist you with this on the day of class. If you ordered a book with us, it will be shipped as long as there is sufficient time before your class date. If there is not sufficient time for shipping, it will be waiting for you at time of class. You can also call our office to arrange a time to pick up the book, if there is not enough time for shipping.

Required PALS Pre-Course Instructions: 
CLICK HERE to access required Pre-Course Instructions.

Required Pre-Test:
In order to participate in the PALS class, you must complete the PALS pre-test with a 70% or higher. See Pre-Course instructions for details.

NOTE: *If you added BLS renew, no pre-course prep is required for BLS Renew.

Class Location:
CPR Memphis
894 N Germantown Parkway, Suite 2, Cordova, TN 38018

Class Length:
Your PALS Renew Class will last around 6 hours.

What to Wear:
Just wear comfortable clothing.

What to bring:
Bring your PALS printed pre-test and PALS Book.
*NOTE: If you added BLS Renew, please bring your BLS book as well.

Certification Cards: Certification cards are issued electronically the same day by midnight.

Refunds and Rescheduling: 
There are NO REFUNDS for classes or books that were purchased and scheduled. You may reschedule a class, if necessary, by emailing [email protected] with that request before your scheduled class. If we do not receive a request from you prior to your class, we do not offer a refund and you may not reschedule. If you do not pass the course, we will allow you to study the materials and reschedule for a future class. We allow this as a courtesy one time only. If you are not successful on the second try, you will have to purchase the class again.

Card Recovery Costs: 
All American Heart Association cards are now digital. If you lose access to your card, there is a $20 recovery cost for each occurrence. However, if you purchased Card Insurance, recovering access to your card is FREE for 2 full years.

PURCHASE CARD INSURANCE – If you didn’t purchase card insurance, you can do so now by following the link. This will be your last opportunity, so get your insurance now.

If you have any questions, please email us at [email protected] or call us at 901-438-4200.

We are here for you. See You In Class!

CPR Memphis
American Heart Association training site

Questions? Call Us: 901-438-4200